After the incident, the airline swiftly initiated an investigation. Rajesh Dogra, Chief Customer Experience Officer at Air India, stated, "Air India has confirmed finding a foreign object in a guest's meal on one of our flights. Upon investigation, it was traced back to the vegetable processing machine at our catering partner's facility."
While such incidents are rare, the accidental consumption of foreign objects can pose potential long-term health risks to individuals.
Dr. Pranav Honnavara Srinivasan, Senior Consultant Surgical Gastroenterologist at Fortis Hospitals in Bengaluru, emphasizes the vital need for strict food safety protocols and regular audits in the aftermath of the incident where a blade was discovered in a meal served on an Air India flight. Despite rigorous adherence to protocols, lapses can still occur due to various factors.
He highlights the importance of recognizing the health risks linked to ingesting foreign objects and understanding the essential measures to ensure passenger safety in such occurrences.